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ARRIVING AT THE SURGERY - NEW FROM JANUARY 18th
FOR DISPENSARY RELATED ISSUES
GO TO DOOR BY FRONT HEDGE
- Dropping off prescription - place request in box attached to inside of the door
- Collecting prescription - ring the bell on the table just inside the room
- Prescription queries - ring the bell on the table just inside the room
SAMPLES
IN FRONT FOYER
- Place labelled and properly sealed samples in the box just inside the foyer.
ATTENDING APPOINTMENTS, GENERAL QUERIES or LETTER/FORMS
IN FRONT FOYER
- Use intercom to talk to reception
- NO FACE TO FACE APPOINTMENTS CAN BE BOOKED BY ATTENDING THE SURGERY
TELEPHONE SYSTEM UPDATE
The telephone system is being updated.
The system remains unstable with continued input from provider.
The picking list has changed
- Reception
- Secretary
- Dispensary
Please be patient with staff as they get to grips with the new system.
Thank you
DoctorLink is our new online service where you
Access advice
Request appointments online
Sign-up is simple and you can create an account here:
https://app.doctorlink.com/orchardsurgery/register
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the "request an appointment" button.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Welcome to Orchard Surgery
The practice is located in the beautiful village of Melbourn, just a few miles from Royston and the historic city of Cambridge.
The practice has 4 GP consulting rooms, 2 nurse treatment rooms plus 2 general treatment rooms. Our rooms are spacious and well lit.
Our consulting rooms are colour coded and well signposted.
Advice For Parents During Coronovirus
covid19 advice for parents when child unwell or injured poster.pdf
Self Isolation Advice
Please see the link below for advice on self isolation for patients with & without symptoms of infection.
Self Isolation Public Health Health England Advice Leaflet.pdf
Opening Times
Extra Routine Appointments
In response to patient demand the CCG (NHS) has commissioned the provision of extra routine appointments after 18:30 weekday evenings and during the day on Saturday and Sunday.
Bookable through reception these Routine appointments are available at Comberton Surgery, Nuffield Road Surgery or Royston Health Centre and will be with trained clinical staff who have access to your full medical records.
Your Data Matters to the NHS
You can choose whether your confidential patient information is used for research and planning. To find out more visit