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Orchard Surgery, Melbourn has now oved to a triage first situation. No appointment will be given until your situation has been assessed by a clinician.

 

If you have a FEVER or COUGH of recent onset. DO NOT ATTEND A MEDICAL FACILITY.

In the first instance self-isolate – for 7 days if you live alone

  • For 14 days with all household members 
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If you need further advice or your condition gets worse phone 111

Prescriptions are being processed as normal with a two working day turnaround. Preferably order online otherwise drop your request off at the Practice.    

  • HOME DELIVERY SERVICE IF AVAILABLE IS PROVIDED BY THE PHARMACY WHO DISPENSES YOUR PRESCRIPTION
  • WE ARE ONLY PERMITTED TO PROVIDE A DELIVERY SERVICE FOR DISPENSING PATIENTS

 

 

ATTENDING THE PRACTICE

At the Practice there is an intercom in the foyer that is connected to reception. They will offer advice as to any access queries.

WINDOW TO THE LEFT OF MAIN ENTRANCE for prescription requests or collections.

Flu Clinics

We will be holding our first flu clinic for  patients who are 65 or over on Saturday 10th October at Melbourn Village College.

For patients  Under 65 and  in a at risk group we will be holding Flu Clinics on the evening of Wednesday 14th October & Wednesday 21st October .

Please telephone Reception to arrange your appointment, all patients will be required to have a time slot to attend.

When arriving for your appointment please can you wear a short sleeve top and  have a face mask.

 If you’re 50-64 and don’t normally get a flu vaccine, you will be offered one if there is enough vaccine after vaccination of higher risk groups.

This won’t happen until November, so please do not contact the practice now, we will contact you later

 DoctorLink is our new online service where you

Access advice

Request appointments online

Sign-up is simple and you can create an account here:

https://app.doctorlink.com/orchardsurgery/register

 

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the "request an appointment" button.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

 

Welcome to Orchard Surgery

The practice is located in the beautiful village of Melbourn, just a few miles from Royston and the historic city of Cambridge.

The practice has 4 GP consulting rooms, 2 nurse treatment rooms plus 2 general treatment rooms.  Our rooms are spacious and well lit. 

Our consulting rooms are colour coded and well signposted.

 

Opening Times

Please select a site

Extra Routine Appointments

In response to patient demand the CCG (NHS) has commissioned the provision of extra routine appointments after 18:30 weekday evenings and during the day on Saturday and Sunday.

Bookable through reception these Routine appointments are available at Comberton  Surgery, Nuffield Road  Surgery or Royston Health Centre and will be with trained clinical staff who have access to your full medical records.

Your Data Matters to the NHS

You can choose whether your confidential patient information is used for research and planning. To find out more visit

nhs.uk/your-nhs-data-matters

NHS Friends and Family