Appointments can be made by ringing 01763 260220. You may see any doctor of your choice but we encourage you to remain with the same doctor for a particular problem. Appointments are available mornings and afternoons Monday-Friday (depending on availability).
Our telephone system menu is option 2 for appointments.
The current appointment system in operation is:
On-the-day appointments – can be booked on the day for routine matters. Patients will be given a time to attend during the morning surgery.
Urgent appointments – these are booked on the day for matters considered urgent and appointments are allocated at the duty doctors discretion.
Routine appointments – can be booked up to six weeks in advance and are available for both morning and afternoon surgeries.
Online appointments - can be booked via the appointments icon located on the home page or via the Appointments tab from the main menu. All details of this service is available under the Online Appointments tab. Patients can use this facility on a 24 hours, 7 days per week basis.
Evening surgeries (extended hours) – this surgery offers routine appointments that will be available one evening a week. Appointments are intended for patients who have difficulty attending during normal surgery hours and can be booked in advance.
Extended surgeries - these surgeries operate from Comberton, Nuffield Road, and Ely on weekday evenings and over the weekend. Appointments must be prebooked, reception can advise what is on offer.
Your doctor is always happy to speak to you on the telephone and the best time to ring is about 12:30pm. Please ring earlier if you feel you may need an appointment or a visit that same day.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Our nurses are also happy to give advice over the telephone.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.