Noticeboard

Online Services

Please call into the practice to register for our online services.

To use services please select the icons at the bottom of the home page.

You can now order your repeat prescriptions via the icon at the bottom of the home page as well as the usual ways of ordering.

If you would like to view elements of your medical record from 1st April onwards, the Assistant Practice Manager can activate this for you. This can only be done by specific request from the patient only. Please contact the surgery to have this service enabled.

2016/2017 Patient Survey

We will be running an ongoing Patient Survey and welcome your participation. All feedback will be collated and reviewed by our PRG at the end of the year, with results published on our site under the Survey link in the right hand menu.

Please take part and let us know how you rate our services.

The survey can be found at the bottom of our website.

Patient Representation Group

We have a group of patient representatives who are part of our virtual patient group. We contact them regularly to hear their views, comments and suggestions on our services as representatives of our patients.

Please follow the link for more information.

Patient Representation Group

ORCHARD SURGERY

Patient Representation Group

The heart and sole of any practice are the patients we care for and at Orchard Surgery we continuously strive to provide the best services, highest quality care and ensure we listen to the needs of all our patients.

With this in mind, we are very keen to build a Patient Representation Group (PRG). One of the forms available is to hear from patients who are willing to act as a contact between our patients and the practice.

Following the results of the 2011 Patient Survey, there is certainly a great interest in having a forum for patients to keep in contact and a virtual group seems to be the most popular choice. Of course, this is not always possible for some patients and not everyone feels comfortable using email or the internet so we would like to have other options available and a representative could be the answer.

We have a contact us section on the website which can be found in the left side menu of the homepage. This has a direct link to the practice and we can contact you directly if you require it.

Alternatively, if any patients would like to represent the patient group as a whole and are happy to act as a representative, patients use this form of contact which can then be passed to the practice via the representative.

This is a new venture and we are very excited to move things along so any feedback or offers to act as a representative will be very gladly received.

We are here for our patients and always treat all contact with confidentiality and respect. The new changes to primary care will bring the health care provider and patient closer together and a PRG is the first step to making this possible.